What does the “Status” mean on the My Purchases page?

Customer Support

Last Update 5 years ago

Pending Dispatch – You have successfully placed the order and it is being processed for dispatch by the Seller.


Dispatched – Your order has been packed and collected by the courier and is currently in transit to you. (The status will also stay as Dispatched after it has been delivered).


Refunded – Your order has been cancelled and/or refunded.

Hold - Your order requires further security verification before the dispatch. 

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