I haven’t received my password reset email

Customer Support

Last Update vor 5 Jahren

If you have forgotten your password, click to enter your email and recover your password.


If you haven't yet received your password reset email, and your email account is Hotmail, Live or Outlook, they can regularly miscategorize our confirmation emails as spam.


Steps:

1. As a first step we ask that you please check all junk/spam folders in case these emails are not directly received into your inbox.


2. Please add [email protected] to your safe senders list in your email account.

Once this is complete, you can reset your password if required.


3. If this does not resolve the issue, please submit a general enquiry to contact our friendly Dropp Market support team, providing your order details so they can assist you in accessing your Dropp Market Account and purchase history.

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